Monday, October 21, 2013

All moved in.....

Well Friday started out great. 2 of the 3 movers we had when we moved out of our home in August were part of the delivery team. These 2 guys were great and we were very happy to have them back.

And then they started to unload our items....
-One of the legs on our nightstands has a large slice of the wood taken off.
-One of the legs on the entertainment stand bent in half about an inch up from the bottom of the leg.
-A desk leg was cracked at the screw and if we put it back on it won't stand up.
-E's retro desk chair is all scratched.
-And the worst of all.....I had 7-10 Coach purses stolen. The one guy was bringing the crate in and I noticed there was only a few purses in the crate. I went out to the truck thinking that maybe they feel out. Nope, nothing on the truck. They started to name 6-7 guys that helped load the truck from our storage unit. They suggested that I file a police report. I stopped at the police station this morning. Since our items were in so many jurisdictions, I don't think they will be able to help much. They are going to write up the police report and share with the local police station of where our items were stored. I asked the movers and they do have security cameras in their warehouse. They just need to look at the videos and hopefully they will find something.

Of course they had so many people touch our items during the moves and storage, it is going to be difficult to point the finger at one or two people that damaged them. The one mover was mad and kept making the comment that he was suppose to be helping load the truck on Thursday to watch for this kind of stuff.

E called Visa on Friday to freeze the transaction for the balance due on the moving and storage. So far no one from the moving company has called us back about the stolen items and the damaged furniture. If we don't get anywhere with the moving company in the next few days, I am going to have E call back and dispute the original charge from back in August too. Hopefully they will work with us and reimburse us for this. Fingers crossed!

Just a few items from the first few days at the house:
-We are having a hard time getting the upstairs to heat. We have the first floor set at 68/69 and the bedrooms are only heating to 64/65. Hopefully once we get all the boxes moved out and the air can circulate better this will improve.
-Our lights on the garage are not working. We have tried every light switch and we can't get them to turn on. We tightened the bulbs and checked the breakers. I think I am going to have E just try another bulb that we know works to see if they maybe just put bad bulbs in.
-We still need our powder room toilet replaced. The plumber didn't call or stop by on Friday.
-The siding guy still needs to come back and repair the siding on the back of the house.

Other than all that, I am in love with our new home. We are having a hard time setting up the furniture in the Family Room. I have really deep furniture (which we both love), it is just hard to place it. I was worried the whole process about not having the morning room. We are very happy with the kitchen/dinette/family space without the morning room. We will have plenty of room for a larger kitchen table and our family room furniture. The hardwood floor throughout the entire space really helps not define an area and we can make the dinette as large or small as we need. We will also need to purchase new bedroom furniture. Our furniture looks so small in the room. We did find a nice bedroom set at Arhaus; it is $7K so we are going to look to see if we can find something we like that is cheaper.

I will post some pictures once we have a few more boxes out of the rooms. Hopefully this weekend we can make these rooms more livable.

Thursday, October 17, 2013

Appliance Delivery

I hope the way things went yesterday are not setting the tone for tomorrow's move.

We received a call right before 9pm Tuesday night (their window for calling with the time was 6-9) that our delivery window was from 430-630; nothing like waiting until the last minute. That worked well so we knew we wouldn't have to rush back to the office after the delivery was over. Wednesday morning Sears called me at 615 AM and told me that they had cancellations and that they needed to push our delivery to 130-330. I asked if they could keep it at 430. I was told that he would have to sit around for 5 hours. Sorry, but that was my problem how??? Take that up with your department that schedules the deliveries. Anyway, we worked with them and said we would meet them at the house if they called us 30 minutes before they were to be there.

So E went over to meet them at 1 yesterday.
The dryer they brought was too long so the dryer is sticking out from against the wall. They wouldn't cut the hose to make it fit.
The water pan under the washer is too close to the wall that the wires are all bunched up. They also couldn't get the washer to plug in due to the safety feature on the outlet. Both E and the delivery guy tried and they ended up bending the outlet. The electrician is coming tomorrow to put a new outlet in for us. We will also need to get a larger water pan and move the washer so we can actually plug it in. I told E to ask the plumber if he would be able to get us one.
They didn't give us a water line for the fridge. He said it wasn't on the order. So we will have to go and buy a water line and move the fridge around to get the water hose attached.

They also got a little bit of mud on the carpet. I wasn't too upset about that; it was raining pretty hard yesterday. But the fact that they just grabbed a rag off the counter (without asking) to clean up the spot on the carpet is what annoyed us.

E was also unhappy with how they rushed through the delivery since we were their last one.

I guess things could have been worse. I am just hoping things go smoothly tomorrow. I was worried about the hardwood floors, but no scratches :-).

Then last night I was wiping the bathrooms down and noticed that our toilet in the powder room is cracked the whole way around!! Hopefully the plumber can bring us a new one tomorrow while we are there moving.

Tuesday, October 15, 2013


We closed this morning and the whole process was very quick and simple. Just a bunch of papers to sign/resign - most of which were already signed during the process.

We are taking a few things over to the house today and setting the RAM Board for the appliance deliveries tomorrow.

All of the items on our pre-settlement walk through form are being addressed today and tomorrow. Hopefully they will get them fixed before the big move on Friday.

Friday, October 11, 2013

Only a few more days

We had the home inspection yesterday and our pre-settlement walk through today.
The inspector only found a few minor things so our PM is fixing them up before our closing on Tuesday.
They still haven't fixed the bowing of the siding on the back of the house, so that is on the list to be completed by Tuesday morning.
We walked through the house and went through the home owner's manual with our PM for 2 hours today. In addition to the siding bowing, we found some areas on the walls that needed touched up, there is a scratch in the master shower that needs buffed or the piece of metal will need replaced, and a high spot on the hardwood floor in the Family Room.

I ran over during the inspection to take a peak at the completed house. Even though I knew I would be there at 10 today, I couldn't wait to see everything. And I am glad I went.

The landscaping, flower box, driveway, and painted door really makes a difference on the appearance of the home. They seeded the yard so our PM is going to keep the sprinkler on until we move in on Friday for us. Today it was raining so they might not need to run the sprinkler all day.

Our PM had also installed the lower cabinets and I think the kitchen looks so much better.

I can't wait to move in on Friday!!! But I am so nervous about the delivery guys and the movers. I hope they don't ruin any of the floors or walls. I will be buying some Ram Board for the floors.